Anonymizer Universal Software Firewall Configuration
AVG Internet Security Configuration 20102011
AVG 2010 — The firewall settings must be set to “ALLOW ALL” in order to run Anonymizer Universal on your computer as we were unable to achieve compatibility in working with AVG.
AVG 2011 — Needs no special configuration at default security settings.
BitDefender Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your BitDefender connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ follow these steps.
Step 1
Open the BitDefender Internet Security interface by double-clicking on the BitDefender icon at the bottom right-hand side of your computer screen near the clock (in Windows 7 you may have to first click the triangular “Show Hidden Icons” to find this icon). You will see the interface below.
Step 2
Click “Firewall” on the menu on the left.
Step 3
Scroll down on the right and click “Advanced.”
Step 4
You will see the menu below. Double click on rule 25‚ “svchost.exe.”
Step 5
The following window will appear.
Step 6
In the “Action” section‚ choose “Allow‚” and then “OK.”
Step 7
And then “Close” in the “Advanced Rules” Window.
Step 8
Close your BitDefender software.
Bit Defender 2011
ESET Firewall Configuration 20102011
We have found that customers using ESET Smart Security have had problems connecting to Anonymizer Universal. Despite creating rules in ESET to allow all the appropriate traffic‚ ESET will still block the Anonymizer Universal connection.
Step 1
To begin‚ open the ESET Smart Security interface by double-clicking on the ESET icon on the bottom right-hand corner of your screen (next to the clock). On the menu on the left‚ click “Setup.”
Step 2
Then‚ from the menu illustrated below‚ click “Personal Firewall” and click on “Advanced Personal Firewall Setup.”
With the Personal Firewall option selected on the left‚ change the Filtering Mode on the right to “Automatic mode with exceptions.” Click “OK.”
Step 3
You will now be back on the Personal firewall menu. Click on “Configure Rules and Zones.”
Click the “New” button on the bottom left.
Step 4
Next‚ create the rule for Anonymizer Universal. With the “General” tab selected on the top of the window‚ please enter the following settings in the window that appears (see the screenshot for details).
- Name: Anonymizer Universal
- Direction: Both
- Action: Allow
- Protocol: 255 (click the “Select Protocol” button‚ type in 255‚ and click “OK.”)
- Profile: For every
- Additional Action: Log
Step 5
Then‚ click on the “Remote” tab at the top of the window‚ and then “Add Address.” Under Type‚ select “Address range.” Input the following settings (see screenshot below):
- Starting: 168.143.113.0
- Ending Address: 168.143.113.255
Step 6
Click “OK.”
Step 7
Click “OK” once again‚ and then “Apply.”
Step 8
Open Anonymizer Universal and click “Connect.”
ESET 2011
Kaspersky Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Kaspersky Internet Security 2010 Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Kaspersky Internet Security 2010 software and follow these steps.
Step 1
Open the main application window and click “Settings” in the right upper corner.
Step 2
Select “Firewall” in the “Protection” section. Please make sure that the “Firewall” component is enabled by checking the “Enable Firewall” box. Click the “Settings” button.
Step 3
Then, click the “Filtering rules” tab in the “Firewall” window; Click “Add” link.
Step 4
Select “Allow” in the “Network rule” window in the “Action” section. Select “Add” in the “Network service” portion of the window.
Step 5
Enter the following settings in the “Network Rule.” Enter the Name “Anonymizer Universal. ” For the “Protocol” section, check the “Protocol” checkbox and select “UDP” in the dropdown menu. In the “Direction” section, select “Inbound/Outbound”. Then, type “500, 4500” for the Remote and Local Ports. When you are finished, click “OK.”
Step 6
Select “Addresses from group” in the “Addresses” area. Then, click the “Add” button. Enter “Anonymizer Universal” for the name. Click “Add” in “Remote Addresses” and enter “168.143.113.0/24” in the box as the Anonymizer IP Address range (without the quotation marks) and click “OK.”
Step 7
Ensure that the “Anonymizer Universal” rule is selected in “Network service” and click “OK.” Click “OK” again. Scroll to the top of the list of rules and double-click on the folder “Packet rules.”
Step 8
Click on the “Anonymizer Universal” rule at the bottom of the list and click the “Move up” button until “Anonymizer Universal” is at the top of the list.
Step 9
Click “OK.” Then click “Apply,” and then “OK.”
McAfee Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your McAfee connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ follow these steps.
Step 1
Open your McAfee program and select “Firewall,” and then “Settings.”
Step 2
Scroll down and choose “Program Permissions.”
Step 3
Scroll down and click “Add New Program,” choose “Full” from the dropdown menu under “Access,” and then click “Browse” to add the Anonymizer Universal program.
Step 4
Locate the “Anonymizer” folder in “Program Files.”
Step 5
Open the “Anonymizer Universal” folder.
Step 6
Select “Anonymizer Universal” (with silver icon).
Step 7
Then click “Save.”
Step 8
Click “Program Permissions” to minimize, and then “Ports and Systems Services.”
Step 9
Scroll down and click “Add,” enter “Anonymizer Universal” in the “System Service Name” and “AU” in the “System Service Category” fields. Leave the “Service Description” box empty.
Step 10
Next, enter “500, 4500, 1701-1702” in the “Local UDP Ports” field. Select “All PCs” from the dropdown menu next to “Open ports to,” and then click “Save.”
Step 11
Ensure that the rule is checked and shown as below.
Step 12
Next, using the scrollbar on the right, scroll down and click on “Connections.”
Step 13
Click “Add.” You will see the screen below.
Step 14
Under “IP Address Version,” select “Range,” and enter “168.143.113.0” in the “From” field, and “168.143.113.255” in the “To” field as shown below.
Step 15
Scroll down and select “Home” from the dropdown menu next to “Connection Protection Type.” In the “Description” box, type “Anonymizer servers.”
Step 16
Click “Save,” and close your McAfee software.
Step 17
Restart your computer.
Step 18
Open Anonymizer Universal and attempt to connect.
Microsoft Windows Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Windows firewall connection so it will allow the Anonymizer Universal connection. To do so‚ follow these steps.
Step 1
Click on “Start.” Then “Control Panel.”
Step 2
Open the “Windows Firewall” (Classic View) or “Security Center” then “Windows Firewall” (Category View).
Step 3
If the Windows Firewall status is “ON (recommended),” select the “Exceptions” tab.
Step 4
Look for Anonymizer Universal in the “Programs and Services” list. If there, it must have a check in the box to be exempt from the Firewall. If checked, click “OK,” close the “Security Center” (if open) and the “Control Panel.”
Please note: If you are using a third party firewall in addition to or in place of the Windows firewall or see the message,“These settings are being managed by vendor application…,” configure the other firewall. Look for your firewall application for configuration instructions above. If your firewall or security suite is not found, email Technical Support for assistance. If you are using a router, see the Firewall – Hardware as this may also require configuration.
Step 5
If Anonymizer Universal is not listed, click on “Add Program…” then select it from the “Programs” list or use the “Browse” button to locate Anonymizer Universal.exe.
Step 6
If using “Browse,” once found, click “Open,” then “OK.”
Step 7
Anonymizer Universal will be added to “Programs and Services…” and will be checked. Click “OK,” close the “Control Panel” or “Security Center” then “Control Panel.”
Step 1
Click on “Start.”
Step 2
Then on “Control Panel.”
If in “Category” view, switch to one of the icon views.
Step 3
Open the “Windows Firewall.”
Step 4
Select “Allow a program or Feature through Windows Firewall.”
Please note: If you are using a third party firewall in addition to or in place of the Windows firewall or see the message,“These settings are being managed by vendor application…,” configure the other firewall. Look for your firewall application for configuration instructions above. If your firewall or security suite is not found, email Technical Support for assistance. If you are using a router, see the Firewall – Hardware as this may also require configuration.
Step 5
Look for Anonymizer Universal in the “Allowed Programs and Features:” list. If there, it must have a check in its box to be exempt from the Firewall. If checked, click “OK” and close the “Control Panel.”
Step 6
If not in the list, click “Change settings,” then “Allow another program…” (see above)
Step 7
If Anonymizer Universal is listed in the “Add a Program” window, click on it to highlight and click “Add.” If it is not listed, use the “Browse” button to locate Anonymizer Universal.exe.
Step 8
If using “Browse,” locate Anonymizer Universal, click “Open,” then “Add.”
Step 9
Anonymizer Universal will be added to “Programs and Services…” and will be checked. Click “OK” close the “Windows Firewall” then close the “Control Panel.”
Norton Internet Security Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Norton Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Norton Internet Security software and follow these steps.
Step 1
In the main screen‚ click on the “Settings” button in the middle “Network” section.
Step 2
When the new window opens up‚ scroll down to “Smart Firewall.” Next‚ click on “Configure” next to the “Program Control” section.
Step 3
Locate “Anonymizer Universal” in the list of programs and change the dropdown from “Auto” to “Allow.” Click “Apply‚” and then “OK.”
Step 4
Click on “Configure” next to “Advanced Settings” in the “Smart Firewall” section.
Step 5
Click “Configure” next to “General Rules” at the top of the page.
Step 6
Select “Add.”
Step 7
Select “Allow” from the list‚ and then “Next.”
Step 8
Select “Connections to and from other computers‚” and then “Next.”
Step 9
Select “Any computer” from the list‚ and then “Next.”
Step 10
Change the Protocol dropdown menu to “UDP” and select “Only communications that match all types and ports listed below.” Click “Add.”
Step 11
Select “Individually specified Ports” under “Filter by” and “Remote” under “Locality.” In the “Enter port number or numbers‚” type “500 4500.” Make sure you include the space as indicated in the example below. Click “OK.”
Step 12
Click “Next.”
Step 13
Check “Apply this rule‚” and then “Next.”
Step 14
Name your rule something that is related to Anonymizer so you will recognize it. We suggest something like “Anonymizer Universal Firewall Rule.” Select “Next.”
Step 15
Select “Finish.”
Step 16
Click on the rule you created and then select “Move Up” until the rule is at the top of the list. The traffic rules will prioritize themselves in the order listed‚ so if two rules counteract each other‚ the top one has priority.
Step 17
Finally‚ click “OK” and then “OK” two more times.
Step 1
In the main Norton window‚ click on the “Settings” button at the top of the window.
Step 2
When the next window opens up‚ click on “Firewall” on the left.
Step 3
Select the “Program Rules” tab.
Step 4
Locate “Anonymizer Universal” in the list of programs. Under “Access” on the right‚ change the dropdown menu from “Auto” to “Allow.” Click “Apply.”
Step 5
Select the “Traffic Rules” tab‚ and then click “Add.”
Step 6
Select “Allow” and then “Next.”
Step 7
Select “Connections to and from other computers‚” and then “Next.”
Step 8
Select “Any computer‚” and then “Next.”
Step 9
Change the protocol dropdown menu to “UDP” and select “Only communications that match all types and ports listed below.” Click “Add.”
Step 10
Select “Individually specified Ports” under “Filter by” and “Remote” under “Locality.” In the port entry field type “500 4500 1701 1702.” Make sure you include spaces between the numbers as illustrated in the diagram below. Click “OK.”
Step 11
Click “Next.”
Step 12
Check “Apply this rule” and click “Next.”
Step 13
Name your rule something that is related to Anonymizer so you will recognize it. We suggest something like “Anonymizer Universal Rule.” Select “Next.”
Step 14
Select “Finish.”
Step 15
Click on the rule you created and then select “Move Up” until the rule is at the top of the list. The traffic rules will prioritize themselves in the order listed‚ so if two rules counteract each other‚ the top one has priority.
Step 16
Finally‚ select “Apply.”
Trendmicro Internet Security Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal, please configure your Trend Micro Internet Security Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so, access your Trend Micro Internet Security software and follow these steps.
Step 1
Open the Trend Micro interface. Click “Personal Firewall Controls” on the left panel.
Step 2
Click “Settings” Under Personal Firewall.
Step 3
Make sure there is a check mark in “Activate the Personal Firewall” on the Personal Firewall Settings screen. Click “Advanced Settings.”
Step 4
Click the “Network Protocol Control” tab, and then “Add.”
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